Keep an eye on itWatch the parts that can affect the home
Long-term support
Smart-home maintenance from a team that knows your system.
Ongoing remote and on-site support, with proper backups and records so the home does not depend on one technician's memory.
Singapore · Project photographyRegular checks, careful updates and someone to call when something stops working.
Back it upCheck backups before important updates
Fix problemsHandle them remotely or on site
Keep notes currentRecord changes as the system evolves
What’s included
Know what is included before the work begins.
Every home is different, but you should always know what we are taking care of and what you will receive.
01
System and backup health checks
02
Controlled software and integration updates
03
Remote fault diagnosis
04
Device battery and connectivity review
05
Change log and documentation updates
06
Priority on-site support where included
A good fit
This service may be right for you if…
- ✓The home depends on Home Assistant or several integrations
- ✓Nobody in the household wants to be the permanent administrator
- ✓The property is rented, managed or occupied by a busy family
- ✓You want dependable support instead of starting from scratch whenever something breaks
Maintenance does not mean installing every update immediately
A well-maintained system does not need the newest release every week. We check whether an update is useful and compatible, make a fresh backup and apply it at a sensible time.
We also take care of the unglamorous work: batteries, expiring certificates, ageing integrations, network changes and keeping the records current when devices are replaced.
We can also take over a system installed by someone else
We begin by reviewing the existing setup. If passwords, backups or documentation are missing, we may need to stabilise and document the system before starting ongoing care.
How we work
From the first conversation to a finished, working system.
Get to know the system
We record how it is set up, what needs attention and whether the backups are working.
Agree a care schedule
We plan checks and updates around the household.
Keep it healthy
We record routine work and handle important changes carefully.
Help when something breaks
You already know who to contact and what support is included.
How we quote it · Support matched to the home
How Smarter pricing worksWe quote after reviewing the system and discussing how quickly you need help, what can be handled remotely and when on-site support should be included.
Good to know
Questions homeowners often ask.
01What does smart home maintenance include?+
It can include backup checks, careful updates, device and integration checks, remote diagnosis, updated records and agreed on-site support.
02Can you maintain a system you did not install?+
Usually. We first review the accounts, access, backups, system design and any safety concerns. Serious problems may need to be fixed before ongoing support begins.
03Do I need a care plan for a simple Aqara or Apple Home setup?+
Probably not. Care plans are intended for larger or more integrated homes where downtime, undocumented changes or specialist response have a meaningful cost.
04How is ongoing support quoted?+
After reviewing the current system. The quotation explains how often we will check it, how quickly we respond and what remote and on-site help is included.
Care plans
Start on WhatsAppTell us what you want to improve. We’ll help you find the right next step.
Bring a floor plan, an existing setup or simply the problem. We’ll help you find a practical next step.