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The Smarter Standard

A finished smart home should be understandable, recoverable and yours.

When we finish a project, you receive more than a working app. You get tested controls, your own administrator access, reliable backups and clear information that another competent engineer can understand.

SMARTER / AS-BUILT01
01System map
02Device register
03Automation record
04Backup plan
05Owner handover
clear enough for you—or another engineer—to understand later
What finished means

A polished dashboard is not enough. The work is complete when everyone can use the home, you control the accounts and another competent engineer could understand what was installed.

What you receive

Eight things we hand over with a completed project.

A small apartment needs less paperwork than a large landed home, but your access, backups and essential system information are never left to guesswork.

01

A map of the system

A clear view of the server, hubs, radios, network, cloud services and the controls used around the home.

02

A complete device list

The model, room, connection method, firmware, power source and useful replacement notes for installed equipment.

03

The important automations

What each automation does, what triggers it, which devices it affects and what happens if it cannot run.

04

Your administrator access

The main accounts belong to you, with any temporary or ongoing Smarter access clearly agreed and recorded.

05

A working backup plan

When backups run, where another copy is kept, how encryption keys are stored and who checks that backups are succeeding.

06

Installation test results

Room-by-room checks, together with practical recovery tests for the server, network and important controls.

07

A guide for the household

Simple everyday instructions for the family, with separate technical information for administration and future changes.

08

A clear support agreement

What Smarter covers, what depends on third parties, how to request changes and how owner modifications affect support.

From first meeting to handover

We keep the project information current as we work.

If the paperwork is left until the final day, important details are easily missed. We update it throughout the project so the handover reflects what was actually installed.

  1. 01

    Understand the home

    Learn who will use it, how the rooms work and which controls must always remain simple.

  2. 02

    Design the system

    Choose the simplest setup that meets the brief and explain why each hub, platform and service is there.

  3. 03

    Install and test

    Name, place and test every device and the automations that matter in the finished home.

  4. 04

    Hand it over

    Transfer the accounts, backups and project information, then teach everyday use separately from administration.

  5. 05

    Look after it

    Use the project records to review updates, diagnose faults and make changes without rediscovering the system each time.

Who controls what

The system belongs to you. Smarter’s access is limited to the support you choose.

Always yours

Your accounts, backups and freedom to change provider.

  • Primary administrator ownership
  • Backup encryption and emergency information
  • Device and automation lists
  • Recovery and factory-reset instructions
  • The right to remove Smarter access
Available with a support agreement

Help with monitoring, changes and recovery.

  • Remote diagnostics where you approve access
  • Reviews before important updates
  • Backup-failure follow-up where included
  • Changes and additional integrations
  • On-site help within the agreed scope
When the system changes

You are free to modify it—and we need to know what changed before supporting it.

Before supported work begins, we make a current backup and note the configuration. If you or another provider later makes a substantial change, we may first need to review the new setup before taking responsibility for further work.

Safety comes first

Automation never replaces the protection a system is required to have.

Electrical protection, life-safety equipment, locks and security systems keep their conventional or manufacturer-supported controls. Qualified trades handle regulated work, and Home Assistant is not treated as a certified safety controller.

Backups and recovery

A backup only helps if you can find it and restore it.

Home Assistant supports encrypted automatic backups in more than one location. We show you where those backups are kept, how the emergency key is stored and what to do if the original server fails.

Home Assistant backup and restore documentation
A home you can keep using

Ask what you will receive at handover—not only which devices will be installed.

We can apply the Smarter Standard to a new build, an existing Home Assistant system or a takeover where the original installer is no longer available.

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